Primrose School of West Lake Hills
Licensed child-care center in West Lake Hills, TX 78746 · Texas operation #1661183 · part of Primrose School
Record summary
1 high-risk · 5 total
1 high-risk citation in the last 24 months (5 citations in all, from 10 inspections and 5 investigations); last inspection Oct 14, 2026.
0 of 5 citations were corrected while the inspector was there.
Counted from the state's records from Nov 12, 2024 to Nov 12, 2026. This is a count, not a grade: bigger centers get more visits, and one visit can produce several citations. How we summarize.
Details
- Address
- 3423 Bee Caves Rd Ste A100, West Lake Hills, TX 78746
- Phone
- (512) 689-8839
- Ages served
- Infants, Toddlers, Pre-K, School age
- Hours
- Mon to Fri, 7:30 AM to 6:30 PM
- Licensed capacity
- 162 children
- Child care subsidy
- Yes, accepts subsidies (such as Workforce Solutions CCS)
- Type
- Licensed child-care center
- Permit
- Full Permit since Mar 15, 2018
- Director
- Anaya Avinger
- Programs
- Accredited, Meals Provided, Snacks Provided, Part Time Care, Field Trips
Texas age groups: infants are under 18 months, toddlers 18 months to 3 years, pre-kindergarten 3 and 4 years (age when the school year starts), school age 5 and older and in kindergarten or above. Openings and tuition are not in the state data: call to ask.
Inspection history, last 24 months
Oct 14, 2026: Inspection
No citations.
Sep 15, 2026: Inspection
No citations.
Sep 11, 2026: Investigation of a self-report
2 citations.
Medium-high risk Meals and drinks must follow the state's nutrition and food-service rules.
State rule 746.3301(i) (minimum standards for child-care centers): "Nutrition and Food Service - Must not serve identified foods to allergic child"
Inspector's note: A food that a child was known to be allergic to was served to that child.
Corrected Oct 7, 2026, verified by the state Oct 14, 2026. The inspector gave technical assistance (advice on how to comply).
Medium risk The licensing incident/illness report form must be used for situations that place children at risk.
State rule 746.701(5) (minimum standards for child-care centers): "Licensing Incident/Illness Report Form - Situations Placing Children at Risk"
Inspector's note: No incident report was made about the allergy incident.
Corrected Oct 7, 2026, verified by the state Oct 14, 2026. The inspector gave technical assistance (advice on how to comply).
May 28, 2026: Inspection
No citations.
May 11, 2026: Inspection
No citations.
Apr 2, 2026: Inspection
No citations.
Mar 31, 2026: Investigation of a report
No citations.
Dec 12, 2025: Inspection
No citations.
Nov 24, 2025: Inspection
No citations.
Nov 20, 2025: Investigation of a report
2 citations.
High risk The operation must report to the state any situation that places children at risk.
State rule 746.305(a)(6) (minimum standards for child-care centers): "Report Situation Placing Children at Risk"
Inspector's note: The operation, failed to notify CCR, within two days, of an incident that placed a child at risk of harm.
Corrected Dec 4, 2025, verified by the state Dec 12, 2025. The inspector gave technical assistance (advice on how to comply).
Medium-high risk Meals and drinks must follow the state's nutrition and food-service rules.
State rule 746.3301(i) (minimum standards for child-care centers): "Nutrition and Food Service - Must not serve identified foods to allergic child"
Inspector's note: During the investigation, CCR discovered that on 9/10/25, a child in care, with a known nut allergy, was served a muffin containing almond four, that resulted in the child becoming sick.
Corrected Dec 4, 2025, verified by the state Dec 12, 2025. The inspector gave technical assistance (advice on how to comply).
Nov 18, 2025: Investigation of a report
1 citation.
Medium-high risk The operation must report to the state a child's injury that needs treatment by a health-care professional or hospitalization.
State rule 746.305(a)(2) (minimum standards for child-care centers): "Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization"
Inspector's note: This investigation concluded that a child, in September of 2024, sustained in injury in care, that required medical treatment, and the operation did not notify CCR, per minimum standards.
Corrected Nov 25, 2025, verified by the state Dec 12, 2025. The inspector gave technical assistance (advice on how to comply).
Nov 18, 2025: Inspection
No citations.
Nov 10, 2025: Investigation of a report
No citations.
Aug 7, 2025: Inspection
No citations.
Jun 25, 2025: Inspection
No citations.
In the year before that (Nov 12, 2023 to Nov 12, 2024): 5 visits and 5 citations. Older history is on the official record.
What the risk levels mean
Texas gives every rule a weight from High to Low, based on the risk to children when it is broken. A citation is one rule found not met at one visit. How to read a Texas inspection report.
- High risk: breaking it can put a child in immediate danger (for example supervision, ratios, safe sleep, background checks, prohibited punishment).
- Medium-high risk: a real safety or health concern, but usually less immediate (for example hazards in a room, missing medical or allergy information, required training).
- Medium risk: important for health and safety over time (for example records, drills, equipment upkeep).
- Medium-low risk: mostly paperwork or reporting that supports safety.
- Low risk: administrative requirements with little direct risk to children.
Official record
The full record, including older history, is on the state's site: Primrose School of West Lake Hills on Search Texas Child Care. Texas operation #1661183.
Other Primrose School locations in the Austin area
- Primrose School at Vista Ridge Cedar Park · No citations in 24 months
- Primrose School of Crystal Falls Leander · No citations in 24 months
- Primrose School of Round Rock North Round Rock · No citations in 24 months
- Primrose School of Shady Hollow Austin · No citations in 24 months
- Primrose School of Southwest Austin Austin · No citations in 24 months
- Primrose School of Georgetown Georgetown · 1 citation, none high-risk
- Primrose School of Cedar Park West Cedar Park · 2 citations, none high-risk
- Primrose School of Bee Cave Bee Cave · 2 citations, none high-risk
- Primrose School of Pflugerville at Falcon Pointe Pflugerville · 1 high-risk · 1 total
- Primrose School of Four Points Austin · 1 high-risk · 2 total
- Primrose School at Easton Park Austin · 1 high-risk · 3 total
- Primrose School at Rancho Sienna Georgetown · 1 high-risk · 3 total
- Primrose School of Round Rock at Forest Creek Round Rock · 1 high-risk · 3 total
- Primrose School of Round Rock Round Rock · 2 high-risk · 8 total
- Primrose School of Austin at Mueller Austin · 7 high-risk · 12 total
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- Lupine Lane No citations in 24 months
- My Time Kids Gym No citations in 24 months
- Riverbend Christian School No citations in 24 months
- Sonshine School No citations in 24 months
- The Learning Experience No citations in 24 months
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