Primrose School of Austin at Mueller
Licensed child-care center in Austin, TX 78723 · Texas operation #1696340 · part of Primrose School
Record summary
7 high-risk · 12 total
7 high-risk citations in the last 24 months (12 citations in all, from 26 inspections and 18 investigations); last inspection Oct 16, 2026.
1 of 12 citations was corrected while the inspector was there.
Counted from the state's records from Nov 12, 2024 to Nov 12, 2026. This is a count, not a grade: bigger centers get more visits, and one visit can produce several citations. How we summarize.
Details
- Address
- 2200 Aldrich St Ste 130, Austin, TX 78723
- Phone
- (512) 668-1010
- Website
- www.primrosemueller.com
- Ages served
- Infants, Toddlers, Pre-K
- Hours
- Mon to Fri, 7:30 AM to 6:30 PM
- Licensed capacity
- 284 children
- Child care subsidy
- Yes, accepts subsidies (such as Workforce Solutions CCS)
- Type
- Licensed child-care center
- Permit
- Full Permit since Feb 20, 2020
- Director
- Sharonna Jones
- Programs
- Meals Provided, Snacks Provided, Part Time Care, Field Trips
Texas age groups: infants are under 18 months, toddlers 18 months to 3 years, pre-kindergarten 3 and 4 years (age when the school year starts), school age 5 and older and in kindergarten or above. Openings and tuition are not in the state data: call to ask.
Inspection history, last 24 months
Oct 16, 2026: Inspection
No citations.
Oct 14, 2026: Inspection
No citations.
Oct 2, 2026: Inspection
No citations.
Oct 1, 2026: Investigation of a self-report
1 citation.
Medium-high risk Meals and drinks must follow the state's nutrition and food-service rules.
State rule 746.3301(i) (minimum standards for child-care centers): "Nutrition and Food Service - Must not serve identified foods to allergic child"
Inspector's note: During the investigation, CCR discovered that on 9/28/26, a child in care, with a known sesame allergy, was served a snack containing sesame, that resulted in the child having an allergic reaction.
Corrected Oct 14, 2026, verified by the state Oct 16, 2026. The inspector gave technical assistance (advice on how to comply).
Sep 9, 2026: Inspection
No citations.
Aug 26, 2026: Inspection
No citations.
Aug 24, 2026: Investigation of a report
No citations.
Aug 21, 2026: Investigation of a report
No citations.
Aug 12, 2026: Investigation of a report
No citations.
Aug 6, 2026: Inspection
No citations.
Jul 30, 2026: Inspection
No citations.
Jul 27, 2026: Investigation of a report
1 citation.
High risk Caregivers must supervise every child at all times: close enough to step in, and always aware of what each child is doing.
State rule 746.1205(a)(4) (minimum standards for child-care centers): "Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity"
Inspector's note: The investigation concluded that two caregivers, were not properly supervising the children in care.
Corrected Jul 30, 2026, verified by the state Aug 6, 2026. The inspector gave technical assistance (advice on how to comply).
Jul 23, 2026: Inspection
No citations.
Jul 14, 2026: Inspection
No citations.
Jul 9, 2026: Inspection
No citations.
Jun 25, 2026: Inspection
No citations.
Jun 19, 2026: Investigation of a report
No citations.
Jun 19, 2026: Investigation of a report
No citations.
Jun 19, 2026: Inspection
No citations.
Jun 8, 2026: Investigation of a self-report
No citations.
May 27, 2026: Inspection
No citations.
May 6, 2026: Inspection
No citations.
Apr 30, 2026: Investigation of a report
No citations.
Apr 20, 2026: Inspection
No citations.
Apr 16, 2026: Investigation of a self-report
No citations.
Mar 24, 2026: Inspection
No citations.
Mar 2, 2026: Investigation of a self-report
No citations.
Feb 19, 2026: Inspection
No citations.
Feb 3, 2026: Investigation of a report
No citations.
Jan 30, 2026: Inspection
No citations.
Jan 23, 2026: Investigation of a report
3 citations.
High risk Each caregiver must know how many children they are responsible for.
State rule 746.1205(a)(2) (minimum standards for child-care centers): "Responsibilities of Caregivers - Know number of children responsible for"
Inspector's note: The caregivers in charge of the classroom were not aware of the number of total children in their care.
Corrected while the inspector was there. The inspector gave technical assistance (advice on how to comply).
Medium-high risk There must be enough caregivers for the number and ages of children in the group (the state's child-to-caregiver ratio).
State rule 746.1601 (minimum standards for child-care centers): "Child/ Caregiver Ratio - 13 or More Children"
Inspector's note: There are concerns with caregiver to child ratios.
Corrected Feb 18, 2026, verified by the state Feb 19, 2026. The inspector gave technical assistance (advice on how to comply).
Medium-high risk The center must have an annual sanitation (health) inspection.
State rule 746.3401(a) (minimum standards for child-care centers): "Annual Sanitation Inspection"
Inspector's note: The last santation inspection is dated 09/05/2024.
Corrected Feb 5, 2026, verified by the state Feb 5, 2026. The inspector gave technical assistance (advice on how to comply).
Jan 13, 2026: Inspection
No citations.
Jan 9, 2026: Investigation of a report
1 citation.
Medium-high risk Meals and drinks must follow the state's nutrition and food-service rules.
State rule 746.3301(i) (minimum standards for child-care centers): "Nutrition and Food Service - Must not serve identified foods to allergic child"
Inspector's note: It was found that during the break transition of teachers it was not communicated that a food item should not be served to a child with a food allergy.
Corrected Feb 6, 2026, verified by the state Feb 19, 2026. The inspector gave technical assistance (advice on how to comply).
Dec 23, 2025: Inspection
No citations.
Dec 9, 2025: Inspection
1 citation.
High risk Each caregiver must know how many children they are responsible for.
State rule 746.1205(a)(2) (minimum standards for child-care centers): "Responsibilities of Caregivers - Know number of children responsible for"
Inspector's note: Classroom preschool 1 caregivers reported having 17 children in care when they had 20 children.
Corrected Dec 9, 2025, verified by the state Dec 23, 2025. The inspector gave technical assistance (advice on how to comply).
Dec 8, 2025: Investigation of a self-report
1 citation.
High risk Caregivers must supervise every child at all times: close enough to step in, and always aware of what each child is doing.
State rule 746.1205(a)(4) (minimum standards for child-care centers): "Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity"
Inspector's note: A child was left unsupervised for 5 minutes in a classroom.
Corrected Dec 22, 2025, verified by the state Dec 23, 2025. The inspector gave technical assistance (advice on how to comply).
Nov 14, 2025: Inspection
No citations.
Nov 12, 2025: Investigation of a report
No citations.
Nov 7, 2025: Investigation of a report
2 citations.
High risk Caregivers must supervise every child at all times: close enough to step in, and always aware of what each child is doing.
State rule 746.1205(a)(4) (minimum standards for child-care centers): "Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity"
Inspector's note: There was a child that was left unsupervised in a classroom.
Corrected Dec 3, 2025, verified by the state Dec 9, 2025. The inspector gave technical assistance (advice on how to comply).
High risk The operation must report to the state any situation that places children at risk.
State rule 746.305(a)(6) (minimum standards for child-care centers): "Report Situation Placing Children at Risk"
Inspector's note: The operation failed to report an incident where a child was left unsupervised in a classroom.
Corrected Dec 3, 2025, verified by the state Dec 9, 2025. The inspector gave technical assistance (advice on how to comply).
Nov 7, 2025: Inspection
No citations.
Sep 3, 2025: Inspection
1 citation.
Medium risk Playground maintenance records must be kept and made available.
State rule 746.801(8) (minimum standards for child-care centers): "Required Records Maintained and Made Available - Playground Maintenance Records"
Inspector's note: At inspection, the operation did not have a playground checklist, available for CCR.
Corrected Sep 12, 2025, verified by the state Sep 25, 2025. The inspector gave technical assistance (advice on how to comply).
Jan 6, 2025: Inspection
No citations.
Dec 19, 2024: Inspection
No citations.
Dec 14, 2024: Investigation of a report
1 citation.
High risk Caregivers must supervise every child at all times: close enough to step in, and always aware of what each child is doing.
State rule 746.1205(a)(4) (minimum standards for child-care centers): "Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity"
Inspector's note: A child was left in the classroom alone for approximately 4-6 minutes.
Corrected Jan 6, 2025, verified by the state Jan 6, 2025. The inspector gave technical assistance (advice on how to comply).
In the year before that (Nov 12, 2023 to Nov 12, 2024): 2 visits and 0 citations. Older history is on the official record.
What the risk levels mean
Texas gives every rule a weight from High to Low, based on the risk to children when it is broken. A citation is one rule found not met at one visit. How to read a Texas inspection report.
- High risk: breaking it can put a child in immediate danger (for example supervision, ratios, safe sleep, background checks, prohibited punishment).
- Medium-high risk: a real safety or health concern, but usually less immediate (for example hazards in a room, missing medical or allergy information, required training).
- Medium risk: important for health and safety over time (for example records, drills, equipment upkeep).
- Medium-low risk: mostly paperwork or reporting that supports safety.
- Low risk: administrative requirements with little direct risk to children.
Official record
The full record, including older history, is on the state's site: Primrose School of Austin at Mueller on Search Texas Child Care. Texas operation #1696340.
Other Primrose School locations in the Austin area
- Primrose School at Vista Ridge Cedar Park · No citations in 24 months
- Primrose School of Crystal Falls Leander · No citations in 24 months
- Primrose School of Round Rock North Round Rock · No citations in 24 months
- Primrose School of Shady Hollow Austin · No citations in 24 months
- Primrose School of Southwest Austin Austin · No citations in 24 months
- Primrose School of Georgetown Georgetown · 1 citation, none high-risk
- Primrose School of Cedar Park West Cedar Park · 2 citations, none high-risk
- Primrose School of Bee Cave Bee Cave · 2 citations, none high-risk
- Primrose School of Pflugerville at Falcon Pointe Pflugerville · 1 high-risk · 1 total
- Primrose School of Four Points Austin · 1 high-risk · 2 total
- Primrose School at Easton Park Austin · 1 high-risk · 3 total
- Primrose School at Rancho Sienna Georgetown · 1 high-risk · 3 total
- Primrose School of Round Rock at Forest Creek Round Rock · 1 high-risk · 3 total
- Primrose School of West Lake Hills West Lake Hills · 1 high-risk · 5 total
- Primrose School of Round Rock Round Rock · 2 high-risk · 8 total
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All daycares in East Austin, Mueller & Windsor Park