Primrose School at Hidden Lakes
Licensed child-care center in Southlake, TX 76092 · Texas operation #1534534 · part of Primrose School
Record summary
4 high-risk · 4 total
4 high-risk citations in the last 24 months (4 citations in all, from 6 inspections and 2 investigations); last inspection Jun 8, 2026.
0 of 4 citations were corrected while the inspector was there.
Counted from the state's records from Nov 12, 2024 to Nov 12, 2026. This is a count, not a grade: bigger centers get more visits, and one visit can produce several citations. How we summarize.
Details
- Address
- 1100 Davis Blvd, Southlake, TX 76092
- Phone
- (817) 337-4197
- Ages served
- Infants, Toddlers, Pre-K, School age
- Hours
- Mon to Fri, 6:30 AM to 6:30 PM
- Licensed capacity
- 185 children
- Child care subsidy
- No, per the state record
- Type
- Licensed child-care center
- Permit
- Full Permit since Sep 19, 2014
- Director
- Chandra Collum
- Programs
- School Age Care, Before School Care, Accredited, Meals Provided, After School Care, Snacks Provided, Part Time Care, Transportation to/from School, Field Trips
Texas age groups: infants are under 18 months, toddlers 18 months to 3 years, pre-kindergarten 3 and 4 years (age when the school year starts), school age 5 and older and in kindergarten or above. Openings and tuition are not in the state data: call to ask.
Inspection history, last 24 months
Jun 8, 2026: Inspection
No citations.
Jun 23, 2025: Inspection
No citations.
May 23, 2025: Inspection
No citations.
Feb 4, 2025: Inspection
No citations.
Jan 22, 2025: Inspection
No citations.
Jan 16, 2025: Inspection
No citations.
Jan 15, 2025: Investigation of a report
4 citations.
High risk Employees and caregivers must show competence, good judgment and self-control.
State rule 746.1201(1) (minimum standards for child-care centers): "Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control"
Inspector's note: Caregivers observed another caregiver mishandle children and did not report concerns. A caregiver made inappropriate comments about children.
Corrected Jan 31, 2025, verified by the state Feb 4, 2025. The inspector gave technical assistance (advice on how to comply).
High risk The state prohibits certain punishments of children, such as hitting, grabbing, shaming, withholding food or rest, or locking a child in a room.
State rule 746.2805(3) (minimum standards for child-care centers): "Prohibited Punishments - Grabbing and Pulling"
Inspector's note: A caregiver pulled children by their shirt collars.
Corrected Jan 31, 2025, verified by the state Feb 4, 2025. The inspector gave technical assistance (advice on how to comply).
High risk The state prohibits certain punishments of children, such as hitting, grabbing, shaming, withholding food or rest, or locking a child in a room.
State rule 746.2805(5) (minimum standards for child-care centers): "Prohibited Punishments - Humiliating, Rejecting, Yelling"
Inspector's note: A caregiver was observed by other staff yelling at the children.
Corrected Jan 31, 2025, verified by the state Feb 4, 2025. The inspector gave technical assistance (advice on how to comply).
High risk The state prohibits certain punishments of children, such as hitting, grabbing, shaming, withholding food or rest, or locking a child in a room.
State rule 746.2805(6) (minimum standards for child-care centers): "Prohibited Punishments - Using Harsh, Abusive or Profane Language"
Inspector's note: A caregiver subjected the children to harsh and profane language.
Corrected Jan 31, 2025, verified by the state Feb 4, 2025. The inspector gave technical assistance (advice on how to comply).
Dec 31, 2024: Investigation of a self-report
No citations.
In the year before that (Nov 12, 2023 to Nov 12, 2024): 1 visit and 0 citations. Older history is on the official record.
What the risk levels mean
Texas gives every rule a weight from High to Low, based on the risk to children when it is broken. A citation is one rule found not met at one visit. How to read a Texas inspection report.
- High risk: breaking it can put a child in immediate danger (for example supervision, ratios, safe sleep, background checks, prohibited punishment).
- Medium-high risk: a real safety or health concern, but usually less immediate (for example hazards in a room, missing medical or allergy information, required training).
- Medium risk: important for health and safety over time (for example records, drills, equipment upkeep).
- Medium-low risk: mostly paperwork or reporting that supports safety.
- Low risk: administrative requirements with little direct risk to children.
Official record
The full record, including older history, is on the state's site: Primrose School at Hidden Lakes on Search Texas Child Care. Texas operation #1534534.
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