Primrose School of NE Flower Mound
Licensed child-care center in Flower Mound, TX 75028 · Texas operation #1669139 · part of Primrose School
Record summary
1 high-risk · 4 total
1 high-risk citation in the last 24 months (4 citations in all, from 6 inspections and 4 investigations); last inspection Apr 29, 2026.
0 of 4 citations were corrected while the inspector was there.
Counted from the state's records from Nov 12, 2024 to Nov 12, 2026. This is a count, not a grade: bigger centers get more visits, and one visit can produce several citations. How we summarize.
Details
- Address
- 3939 Morriss Rd, Flower Mound, TX 75028
- Phone
- (972) 691-3815
- Website
- www.primroseflowermound.com
- Ages served
- Infants, Toddlers, Pre-K, School age
- Hours
- Mon to Fri, 7:00 AM to 6:00 PM
- Licensed capacity
- 176 children
- Child care subsidy
- No, per the state record
- Type
- Licensed child-care center
- Permit
- Full Permit since Apr 19, 2018
- Director
- Robyn Shaheen
- Programs
- School Age Care, Before School Care, Accredited, Meals Provided, After School Care, Snacks Provided, Part Time Care, Transportation to/from School, Field Trips
Texas age groups: infants are under 18 months, toddlers 18 months to 3 years, pre-kindergarten 3 and 4 years (age when the school year starts), school age 5 and older and in kindergarten or above. Openings and tuition are not in the state data: call to ask.
Inspection history, last 24 months
Apr 29, 2026: Inspection
No citations.
Apr 27, 2026: Investigation of a self-report
1 citation.
Medium-high risk Responsibilities of Caregivers - Share Information with Incoming Caregivers
State rule 746.1203(10) (minimum standards for child-care centers): "Responsibilities of Caregivers - Share Information with Incoming Caregivers"
Inspector's note: A caregiver failed to ensure the continuity of care by not communicating prior behavioral concerns and supervision needs with incoming staff, which led to an incident occurring twice.
Corrected May 20, 2026, verified by the state May 29, 2026.
Mar 25, 2026: Inspection
No citations.
Feb 17, 2026: Inspection
No citations.
Feb 11, 2026: Investigation of a report
No citations.
Aug 12, 2025: Inspection
No citations.
Aug 8, 2025: Investigation of a report
No citations.
Apr 29, 2025: Inspection
2 citations.
Medium-high risk Employees and caregivers must complete 24 hours of annual training.
State rule 746.1301(a)(5)(A) (minimum standards for child-care centers): "Training Requirements for Employees, Caregivers, and Directors - 24 Annual training"
Inspector's note: A caregiver did not have the required the required 24 hours of training.
Corrected May 9, 2025, verified by the state May 8, 2025.
Medium-high risk Each child's file must hold an emergency contact.
State rule 746.605(6) (minimum standards for child-care centers): "Required Admission Information - Emergency Contact"
Inspector's note: A child was missing the emergency contact address in their admission paperwork.
Corrected May 1, 2025, verified by the state May 8, 2025.
Apr 21, 2025: Inspection
1 citation.
High risk Infants may not sleep in car seats, swings or other restrictive devices.
State rule 746.2426(a)(1) (minimum standards for child-care centers): "Infant May Not Sleep in a Restrictive Device"
Inspector's note: A 4 month old was observed sleeping in a restrictive device.
Corrected Apr 21, 2025, verified by the state Apr 29, 2025. The inspector gave technical assistance (advice on how to comply).
Apr 17, 2025: Investigation of a report
No citations.
In the year before that (Nov 12, 2023 to Nov 12, 2024): 1 visit and 0 citations. Older history is on the official record.
What the risk levels mean
Texas gives every rule a weight from High to Low, based on the risk to children when it is broken. A citation is one rule found not met at one visit. How to read a Texas inspection report.
- High risk: breaking it can put a child in immediate danger (for example supervision, ratios, safe sleep, background checks, prohibited punishment).
- Medium-high risk: a real safety or health concern, but usually less immediate (for example hazards in a room, missing medical or allergy information, required training).
- Medium risk: important for health and safety over time (for example records, drills, equipment upkeep).
- Medium-low risk: mostly paperwork or reporting that supports safety.
- Low risk: administrative requirements with little direct risk to children.
Official record
The full record, including older history, is on the state's site: Primrose School of NE Flower Mound on Search Texas Child Care. Texas operation #1669139.
Other Primrose School locations in the Dallas-Fort Worth area
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- Primrose School of Coppell Coppell · No citations in 24 months
- Primrose School of Dallas at Kessler Park Dallas · No citations in 24 months
- Primrose School of Grapevine-Colleyville Grapevine · No citations in 24 months
- Primrose School of Lantana Lantana · No citations in 24 months
- Primrose School of Prestmont Frisco · No citations in 24 months
- Primrose School of Stone Brooke Mckinney · No citations in 24 months
- Primrose School of West Allen Allen · No citations in 24 months
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- Primrose School of Breckinridge Park Richardson · 1 citation, none high-risk
- Primrose School of Park Cities Dallas · 1 citation, none high-risk
- Primrose School of Parkwood Hill Fort Worth · 1 citation, none high-risk
- Primrose School of Prosper Prosper · 1 citation, none high-risk
- Primrose School of South Plano Plano · 1 citation, none high-risk
- Primrose School of Highland Village Highland Village · 2 citations, none high-risk
- Primrose School of Rowlett Rowlett · 2 citations, none high-risk
- Primrose School of Lakehill Frisco · 2 citations, none high-risk
- Primrose School of Valley Ranch Irving · 6 citations, none high-risk
- Primrose School of Melissa Melissa · 9 citations, none high-risk
- Primrose School of West Carrollton Carrollton · 6 citations, none high-risk
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- Primrose School of Firewheel Garland · 1 high-risk · 1 total
- Primrose School of NW Fort Worth Fort Worth · 1 high-risk · 1 total
- Primrose School of Richardson Richardson · 1 high-risk · 1 total
- Primrose School Klyde Warren Park Dallas · 1 high-risk · 2 total
- Primrose School of Frisco at Independence Frisco · 1 high-risk · 2 total
- Primrose School of N. Richardson @ Lookout Richardson · 1 high-risk · 2 total
- Primrose School of Wellington Flower Mound · 1 high-risk · 3 total
- Primrose School of Frisco at Main and Teel Frisco · 1 high-risk · 9 total
- Primrose School of Griffin Parc Frisco · 1 high-risk · 9 total
- Primrose School Of NE Green Oaks Arlington · 2 high-risk · 2 total
- Primrose School at White Rock Dallas · 2 high-risk · 2 total
- Primrose School of Bent Trail Dallas · 2 high-risk · 2 total
- Primrose School of Frisco West Frisco · 2 high-risk · 2 total
- Primrose School of Hickory Creek Hickory Creek · 2 high-risk · 2 total
- Primrose School of Westlake at Entrada Westlake · 2 high-risk · 2 total
- Primrose School of Wylie Wylie · 2 high-risk · 2 total
- Primrose School of Columbus Trail Fort Worth · 2 high-risk · 6 total
- Primrose School of Plano at Preston Meadow Plano · 2 high-risk · 8 total
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