Windhaven Academy
Licensed child-care center in Plano, TX 75093 · Texas operation #1695925
Record summary
2 high-risk · 9 total
2 high-risk citations in the last 24 months (9 citations in all, from 15 inspections and 8 investigations); last inspection Oct 28, 2026.
0 of 9 citations were corrected while the inspector was there.
Counted from the state's records from Nov 12, 2024 to Nov 12, 2026. This is a count, not a grade: bigger centers get more visits, and one visit can produce several citations. How we summarize.
Details
- Address
- 5900 Communications Pkwy, Plano, TX 75093
- Phone
- (972) 608-2955
- Website
- windhavenacademy.com
- Ages served
- Infants, Toddlers, Pre-K, School age
- Hours
- Mon to Fri, 7:00 AM to 6:00 PM
- Licensed capacity
- 196 children
- Child care subsidy
- No, per the state record
- Type
- Licensed child-care center
- Permit
- Full Permit since Mar 5, 2020
- Director
- Summer Aldana
- Programs
- School Age Care, Before School Care, Meals Provided, After School Care, Snacks Provided, Part Time Care, Transportation to/from School, Field Trips
Texas age groups: infants are under 18 months, toddlers 18 months to 3 years, pre-kindergarten 3 and 4 years (age when the school year starts), school age 5 and older and in kindergarten or above. Openings and tuition are not in the state data: call to ask.
Inspection history, last 24 months
Oct 28, 2026: Inspection
No citations.
Oct 13, 2026: Inspection
No citations.
Sep 18, 2026: Investigation of a self-report
No citations.
Sep 4, 2026: Inspection
No citations.
Sep 3, 2026: Investigation of a report
2 citations.
Medium-high risk Areas children use must be kept free of safety hazards, such as uncovered electrical outlets, unprotected heaters or fans, or reachable water.
State rule 746.3701 (minimum standards for child-care centers): "Safety - Areas Free From Hazards"
Inspector's note: The toddler playground has large rocks, tree roots and piping exposed that poses as a tripping hazard.
Corrected Oct 9, 2026, verified by the state Oct 13, 2026. The inspector gave technical assistance (advice on how to comply).
Medium risk Required Documentation for Unitary Surfacing Materials
State rule 746.4913 (minimum standards for child-care centers): "Required Documentation for Unitary Surfacing Materials"
Inspector's note: Documentation regarding surfacing was not available during the inspection. Unitary surfacing is not being maintained, due to there being holes present near the structures. The original due date was 10/9/26. An extension was given until 11/20/26. The operation has made attempts to reach out to the manufacture/installer for the required documentation, but has been unsuccessful. The director requested additional time to obtain the information or complete a new test.
Corrected Nov 20, 2026.
Aug 12, 2026: Inspection
No citations.
Jul 21, 2026: Inspection
No citations.
Jun 15, 2026: Inspection
No citations.
Jun 11, 2026: Investigation of a self-report
1 citation.
High risk Caregivers must supervise every child at all times: close enough to step in, and always aware of what each child is doing.
State rule 746.1205(a)(4) (minimum standards for child-care centers): "Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity"
Inspector's note: A child was unsupervised for 1-2 minutes in a secure area of the building.
Corrected Jul 10, 2026, verified by the state Jul 21, 2026. The inspector gave technical assistance (advice on how to comply).
Apr 24, 2026: Inspection
No citations.
Apr 23, 2026: Investigation of a report
No citations.
Apr 8, 2026: Inspection
1 citation.
Low risk Employees and caregivers must meet the minimum qualifications, including the signed affidavit (Form 2985).
State rule 746.1105(3) (minimum standards for child-care centers): "Minimum Qualifications Employees and Caregivers - Affidavit (Form 2985)"
Inspector's note: Out of 10 caregiver files reviewed, 4 were missing required affidavit 2985.
Corrected Apr 10, 2026, verified by the state Apr 15, 2026.
Feb 26, 2026: Inspection
No citations.
Feb 25, 2026: Investigation of a report
1 citation.
Medium-high risk Children must wash their hands after using the toilet or being diapered.
State rule 746.3417(3) (minimum standards for child-care centers): "Children Handwashing After Toileting or Diapering"
Inspector's note: Through an investigation, it was determined that children are not consistently washing hands after diapering.
Corrected Mar 26, 2026, verified by the state Apr 8, 2026. The inspector gave technical assistance (advice on how to comply).
Dec 18, 2025: Inspection
No citations.
Dec 17, 2025: Investigation of a self-report
No citations.
Jun 23, 2025: Inspection
No citations.
Jun 5, 2025: Inspection
No citations.
Jun 3, 2025: Investigation of a self-report
1 citation.
High risk Caregivers must supervise every child at all times: close enough to step in, and always aware of what each child is doing.
State rule 746.1205(a)(4) (minimum standards for child-care centers): "Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity"
Inspector's note: A child was left unattended for 2 minutes while in care.
Corrected Jun 19, 2025, verified by the state Jun 23, 2025. The inspector gave technical assistance (advice on how to comply).
May 1, 2025: Inspection
2 citations.
Medium-high risk Each child's file must hold all the admission information the state requires (such as contacts, medical authorization and permissions).
State rule 746.605(12) (minimum standards for child-care centers): "Required Admission Information - Special Needs Statement"
Inspector's note: One out of 10 children were missing special care needs information as being addressed in their file.
Corrected May 8, 2025, verified by the state May 9, 2025. The inspector gave technical assistance (advice on how to comply).
Medium risk Caregivers must complete 24 hours of annual training, and it must be documented.
State rule 746.1309(a) (minimum standards for child-care centers): "Documented Annual Training Area - 24 Hours Required"
Inspector's note: Two of the ten caregivers were missing 3 hours of annual training.
Corrected May 15, 2025, verified by the state May 9, 2025. The inspector gave technical assistance (advice on how to comply).
Jan 7, 2025: Inspection
No citations.
Dec 20, 2024: Inspection
No citations.
Dec 19, 2024: Investigation of a self-report
1 citation.
Medium-high risk There must be enough caregivers for the number and ages of children in the group (the state's child-to-caregiver ratio).
State rule 746.1601 (minimum standards for child-care centers): "Child/ Caregiver Ratio - 13 or More Children"
Corrected Dec 27, 2024, verified by the state Jan 7, 2025. The inspector gave technical assistance (advice on how to comply).
In the year before that (Nov 12, 2023 to Nov 12, 2024): 7 visits and 2 citations. Older history is on the official record.
What the risk levels mean
Texas gives every rule a weight from High to Low, based on the risk to children when it is broken. A citation is one rule found not met at one visit. How to read a Texas inspection report.
- High risk: breaking it can put a child in immediate danger (for example supervision, ratios, safe sleep, background checks, prohibited punishment).
- Medium-high risk: a real safety or health concern, but usually less immediate (for example hazards in a room, missing medical or allergy information, required training).
- Medium risk: important for health and safety over time (for example records, drills, equipment upkeep).
- Medium-low risk: mostly paperwork or reporting that supports safety.
- Low risk: administrative requirements with little direct risk to children.
Official record
The full record, including older history, is on the state's site: Windhaven Academy on Search Texas Child Care. Texas operation #1695925.
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