The Pillars Christian Learning Center
Licensed child-care center in San Antonio, TX 78245 · Texas operation #1803099
Record summary
5 high-risk · 17 total
5 high-risk citations in the last 24 months (17 citations in all, from 24 inspections and 12 investigations); last inspection Oct 28, 2026.
3 of 17 citations were corrected while the inspector was there.
Counted from the state's records from Nov 12, 2024 to Nov 12, 2026. This is a count, not a grade: bigger centers get more visits, and one visit can produce several citations. How we summarize.
Details
- Address
- 14931 Potranco Road, San Antonio, TX 78245
- Phone
- (726) 217-5553
- Website
- www.thepillarsclc.com
- Ages served
- Infants, Toddlers, Pre-K, School age
- Hours
- Mon to Fri, 6:30 AM to 6:30 PM
- Licensed capacity
- 203 children
- Child care subsidy
- Yes, accepts subsidies (such as Workforce Solutions CCS)
- Type
- Licensed child-care center
- Permit
- Full Permit since Apr 8, 2025
- Director
- Monica Behm
- Programs
- School Age Care, Before School Care, Meals Provided, After School Care, Snacks Provided, Transportation to/from School, Field Trips
Texas age groups: infants are under 18 months, toddlers 18 months to 3 years, pre-kindergarten 3 and 4 years (age when the school year starts), school age 5 and older and in kindergarten or above. Openings and tuition are not in the state data: call to ask.
Inspection history, last 24 months
Oct 28, 2026: Inspection
No citations.
Oct 27, 2026: Inspection
No citations.
Oct 21, 2026: Inspection
No citations.
Oct 7, 2026: Investigation of a self-report
No citations.
Oct 5, 2026: Inspection
1 citation.
High risk Background checks must be submitted at the times the state requires.
State rule 745.621(b)(3) (licensing rules for every operation): "Renewal background checks submitted - When change in role requires subject to have fingerprint-based check now instead of only name-based TX check"
Inspector's note: A caregiver with direct access to children did not have a current background check.
Corrected Oct 5, 2026, verified by the state Oct 13, 2026. The inspector gave technical assistance (advice on how to comply).
Oct 2, 2026: Investigation of a self-report
1 citation.
High risk Caregivers must supervise every child at all times: close enough to step in, and always aware of what each child is doing.
State rule 746.1205(a)(4) (minimum standards for child-care centers): "Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity"
Inspector's note: During the investigation, it was determined that a 4yr old child was left unattended on the playground.
Corrected Oct 23, 2026, verified by the state Oct 28, 2026. The inspector gave technical assistance (advice on how to comply).
Sep 10, 2026: Investigation of a report
3 citations.
High risk The state prohibits certain punishments of children, such as hitting, grabbing, shaming, withholding food or rest, or locking a child in a room.
State rule 746.2805 (minimum standards for child-care centers): "Prohibited Punishments - No Harsh, Cruel or Unusual"
Inspector's note: Based on information gathered during the investigation, the caregiver was observed to forcefully laying the child down on the mat and intentionally dropping the child onto the mat during the naptime.
Corrected Oct 9, 2026, verified by the state Oct 28, 2026. The inspector gave technical assistance (advice on how to comply).
Medium-high risk There must be enough caregivers for the number and ages of children in the group (the state's child-to-caregiver ratio).
State rule 746.1601 (minimum standards for child-care centers): "Child/ Caregiver Ratio - 13 or More Children"
Inspector's note: Based on information gathered during the investigation, one caregiver was observed to have 14 two-year-old children in care. Therefore, caregiver was out of ratio.
Corrected Oct 9, 2026, verified by the state Oct 28, 2026. The inspector gave technical assistance (advice on how to comply).
Medium-high risk Care Requirements for Toddlers - Holding and Comforting
State rule 746.2501(4) (minimum standards for child-care centers): "Care Requirements for Toddlers - Holding and Comforting"
Inspector's note: Based on information gathered during the investigation, caregiver did not provide comfort to a child while the child was crying for an extended period of time.
Corrected Oct 9, 2026, verified by the state Oct 28, 2026. The inspector gave technical assistance (advice on how to comply).
Aug 20, 2026: Inspection
No citations.
Aug 12, 2026: Investigation of a report
No citations.
Jul 13, 2026: Inspection
No citations.
Jul 10, 2026: Investigation of a self-report
No citations.
Apr 24, 2026: Inspection
1 citation.
Medium-high risk Areas children use must be kept free of safety hazards, such as uncovered electrical outlets, unprotected heaters or fans, or reachable water.
State rule 746.3701 (minimum standards for child-care centers): "Safety - Areas Free From Hazards"
Inspector's note: The bolts anchoring the trim around a tree were observed to be loose and coming out of the ground. This was corrected at inspection when the director removed them.
Corrected while the inspector was there. The inspector gave technical assistance (advice on how to comply).
Mar 12, 2026: Inspection
No citations.
Mar 4, 2026: Inspection
1 citation.
High risk Each caregiver must know how many children they are responsible for.
State rule 746.1205(a)(2) (minimum standards for child-care centers): "Responsibilities of Caregivers - Know number of children responsible for"
Inspector's note: Caregiver reported there were 13 children in a Toddler classroom when there were 12 children in care, and another caregiver reported there were 12 children in a Preschool classroom when there were 13 children in care. Note: This was corrected at inspection when staff confirmed the correct number of children in their care.
Corrected Mar 4, 2026, verified by the state Mar 11, 2026. The inspector gave technical assistance (advice on how to comply).
Jan 23, 2026: Inspection
No citations.
Jan 12, 2026: Inspection
2 citations.
Medium-high risk Employees must wash their hands after diapering a child.
State rule 746.3415(4) (minimum standards for child-care centers): "Employee Handwashing After Diapering a Child"
Inspector's note: One caregiver was observed leaving their gloves on to change diapers without washing their hands. The second caregiver was observed changing gloves in between diapering and did not wash their hands before putting on new gloves.
Corrected Jan 12, 2026, verified by the state Jan 23, 2026. The inspector gave technical assistance (advice on how to comply).
Medium-high risk Children must wash their hands after using the toilet or being diapered.
State rule 746.3417(3) (minimum standards for child-care centers): "Children Handwashing After Toileting or Diapering"
Inspector's note: In two classrooms, the children did not wash their hands after getting their diaper changed.
Corrected Jan 12, 2026, verified by the state Jan 23, 2026. The inspector gave technical assistance (advice on how to comply).
Jan 6, 2026: Investigation of a report
No citations.
Oct 29, 2025: Inspection
No citations.
Oct 9, 2025: Inspection
5 citations.
Medium-high risk Soiled diapers must be kept in a sanitary manner.
State rule 746.3505(f) (minimum standards for child-care centers): "Diapering Procedures-Soiled Diapers Kept in a Sanitary Manner"
Inspector's note: During the walkthrough, there was a garbage can without a lid observed in the restroom. There were dirty diapers observed in the can, accessible to children.
Corrected Oct 9, 2025, verified by the state Oct 29, 2025. The inspector gave technical assistance (advice on how to comply).
Medium-high risk Mounting of Fire Extinguishers
State rule 746.5305 (minimum standards for child-care centers): "Mounting of Fire Extinguishers"
Inspector's note: During the inspection, the door handle for the fire extinguisher was broken off, leaving the fire extinguisher not immediately accessible.
Corrected Oct 16, 2025, verified by the state Oct 29, 2025. The inspector gave technical assistance (advice on how to comply).
Medium risk Written Activity Plan - Group Name and Dates
State rule 746.2205(a)(1) (minimum standards for child-care centers): "Written Activity Plan - Group Name and Dates"
Inspector's note: During the inspection, there were no up-to-date lesson plans posted in the classrooms.
Corrected while the inspector was there. The inspector gave technical assistance (advice on how to comply).
Medium risk A daily menu, including snacks and meals, must be posted.
State rule 746.401(6) (minimum standards for child-care centers): "Posting Requirements - Daily menu, including all snacks and meals served by the child care center"
Inspector's note: During the inspection, there were nine classrooms without current menus posted. Note: this was corrected at inspection when the current menus were printed and posted in all classrooms
Corrected while the inspector was there. The inspector gave technical assistance (advice on how to comply).
Medium risk Each child must have the written health statement the state requires on file.
State rule 746.611(a)(3) (minimum standards for child-care centers): "Health Statement parent sign - Dated within past yr, name/address health care professional, states child can participate. Follow by signed statement"
Inspector's note: During the records review, there were two children missing the required Health care Provider Statement.
Corrected Oct 23, 2025, verified by the state Oct 29, 2025. The inspector gave technical assistance (advice on how to comply).
Oct 3, 2025: Inspection
No citations.
Oct 1, 2025: Investigation of a report
No citations.
Sep 15, 2025: Inspection
No citations.
Sep 9, 2025: Investigation of a self-report
No citations.
Aug 18, 2025: Inspection
No citations.
Aug 14, 2025: Investigation of a self-report
No citations.
Jul 8, 2025: Inspection
No citations.
Jun 30, 2025: Investigation of a self-report
No citations.
Jun 10, 2025: Inspection
No citations.
May 30, 2025: Investigation of a report
No citations.
May 20, 2025: Inspection
No citations.
May 6, 2025: Inspection
2 citations.
High risk Each caregiver must know how many children they are responsible for.
State rule 746.1205(a)(2) (minimum standards for child-care centers): "Responsibilities of Caregivers - Know number of children responsible for"
Inspector's note: At time of inspection, a PreK caregiver stated they had eighteen children in class when they had fourteen children.
Corrected May 6, 2025, verified by the state May 19, 2025. The inspector gave technical assistance (advice on how to comply).
Medium-high risk Cots and mats at nap time must be arranged as the state requires (for example not blocking exits, with room to walk).
State rule 746.2909(1) (minimum standards for child-care centers): "Arrangement of Napping Equipment - Not Blocking Entrances or Exits"
Inspector's note: At time of inspection, a toddler child was seen sleeping in front of entrance/exit of class. This was corrected at inspection.
Corrected May 6, 2025, verified by the state May 19, 2025. The inspector gave technical assistance (advice on how to comply).
Apr 17, 2025: Inspection
1 citation.
Medium-high risk Cots and mats at nap time must be arranged as the state requires (for example not blocking exits, with room to walk).
State rule 746.2909(1) (minimum standards for child-care centers): "Arrangement of Napping Equipment - Not Blocking Entrances or Exits"
Inspector's note: At time of inspection, a prek child was seen sleeping in front of entrance/exit of class. This was corrected at inspection.
Corrected Apr 17, 2025, verified by the state May 6, 2025. The inspector gave technical assistance (advice on how to comply).
Apr 9, 2025: Investigation of a self-report
No citations.
Mar 11, 2025: Inspection
No citations.
Jan 7, 2025: Inspection
No citations.
Dec 9, 2024: Inspection
No citations.
In the year before that (Nov 12, 2023 to Nov 12, 2024): 1 visit and 0 citations. Older history is on the official record.
What the risk levels mean
Texas gives every rule a weight from High to Low, based on the risk to children when it is broken. A citation is one rule found not met at one visit. How to read a Texas inspection report.
- High risk: breaking it can put a child in immediate danger (for example supervision, ratios, safe sleep, background checks, prohibited punishment).
- Medium-high risk: a real safety or health concern, but usually less immediate (for example hazards in a room, missing medical or allergy information, required training).
- Medium risk: important for health and safety over time (for example records, drills, equipment upkeep).
- Medium-low risk: mostly paperwork or reporting that supports safety.
- Low risk: administrative requirements with little direct risk to children.
Official record
The full record, including older history, is on the state's site: The Pillars Christian Learning Center on Search Texas Child Care. Texas operation #1803099.
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