The Parent Helper Daycare & Learning Center
Licensed child-care center in Dallas, TX 75224 · Texas operation #1701395
Record summary
3 high-risk · 11 total
3 high-risk citations in the last 24 months (11 citations in all, from 6 inspections, 1 investigation and 2 assessments); last inspection Jul 10, 2026.
2 of 11 citations were corrected while the inspector was there.
Counted from the state's records from Nov 12, 2024 to Nov 12, 2026. This is a count, not a grade: bigger centers get more visits, and one visit can produce several citations. How we summarize.
Details
- Address
- 3939 S Polk St Ste 110, Dallas, TX 75224
- Phone
- (214) 272-3822
- Ages served
- Infants, Toddlers, Pre-K, School age
- Hours
- Mon to Fri, 6:00 AM to 6:30 PM
- Licensed capacity
- 50 children
- Child care subsidy
- Yes, accepts subsidies (such as Workforce Solutions CCS)
- Type
- Licensed child-care center
- Permit
- Full Permit since Jun 30, 2020
- Director
- Jamell Vincent
- Programs
- School Age Care, Before School Care, Meals Provided, After School Care, Snacks Provided, Drop-In Care, Part Time Care, Transportation to/from School, Field Trips
Texas age groups: infants are under 18 months, toddlers 18 months to 3 years, pre-kindergarten 3 and 4 years (age when the school year starts), school age 5 and older and in kindergarten or above. Openings and tuition are not in the state data: call to ask.
Inspection history, last 24 months
Sep 15, 2026: Assessment
1 citation.
High risk The operation was delinquent on its Texas franchise tax.
State rule 745.247 (licensing rules for every operation): "Franchise Tax Delinquent"
Inspector's note: Operation is not maintaining compliance with their governing body entity requirements.
Corrected Sep 30, 2026, verified by the state Oct 20, 2026. The inspector gave technical assistance (advice on how to comply).
Jul 10, 2026: Inspection
No citations.
Jun 25, 2026: Inspection
4 citations.
High risk Caregivers must supervise every child at all times: close enough to step in, and always aware of what each child is doing.
State rule 746.1205(a)(4) (minimum standards for child-care centers): "Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity"
Inspector's note: A child was observed asleep in a room alone.
Corrected Jun 25, 2026, verified by the state Jul 10, 2026. The inspector gave technical assistance (advice on how to comply).
Medium-high risk The director and employees must complete 2 hours of transportation-safety training every year.
State rule 746.1316(a) (minimum standards for child-care centers): "Transportation Safety Training -Director and Employee Complete 2 Hours Annually"
Inspector's note: An individual who did not have current transportation training transported children in care of the operation to a field trip destination.
Corrected Jun 25, 2026, verified by the state Jul 10, 2026. The inspector gave technical assistance (advice on how to comply).
Medium-high risk Children Not Required to Sleep - May Not Confine in a Restrictive Device
State rule 746.2905(2) (minimum standards for child-care centers): "Children Not Required to Sleep - May Not Confine in a Restrictive Device"
Inspector's note: A child was observed asleep in a highchair.
Corrected Jun 25, 2026, verified by the state Jul 10, 2026. The inspector gave technical assistance (advice on how to comply).
Medium-high risk Children being transported must be secured in the safety seats or restraints the state requires.
State rule 746.5607(d) (minimum standards for child-care centers): "Child Passenger Safety Seat System - Child 12 Years and Younger Must Not Ride in Front Seat"
Inspector's note: A child under the age of 12 years old was seated in the front seat of the vehicle used to transport children to a field trip destination.
Corrected Jun 25, 2026, verified by the state Jul 10, 2026. The inspector gave technical assistance (advice on how to comply).
Jan 16, 2026: Assessment
1 citation.
Medium-low risk The operation must report its number of employees to the state.
State rule 746.303(b) (minimum standards for child-care centers): "Report Number of Employees"
Inspector's note: Annual report has not been completed and submitted by required due date.
Corrected Jan 21, 2026, verified by the state Jan 23, 2026. The inspector gave technical assistance (advice on how to comply).
Nov 24, 2025: Inspection
2 citations.
High risk Infants must never be left unsupervised.
State rule 746.2401(7) (minimum standards for child-care centers): "Basic Requirements for Infants - Never Unsupervised"
Inspector's note: An infant was observed wandering off outside to the infant room during the inspection.
Corrected while the inspector was there. The inspector gave technical assistance (advice on how to comply).
Medium-high risk There must be enough caregivers for the number and ages of children in the group (the state's child-to-caregiver ratio).
State rule 746.1601 (minimum standards for child-care centers): "Child/ Caregiver Ratio - 13 or More Children"
Inspector's note: Caregiver in the infant room was observed supervising seven infant children.
Corrected while the inspector was there. The inspector gave technical assistance (advice on how to comply).
Nov 21, 2025: Investigation of a report
No citations.
Aug 18, 2025: Inspection
3 citations.
Medium-high risk The director and each caregiver must have current pediatric CPR training.
State rule 746.1315(b) (minimum standards for child-care centers): "Each Caregiver and the Director Must Have Current Training in pediatric CPR"
Inspector's note: Two staff files do not have current pediatric CPR training.
Corrected Sep 3, 2025, verified by the state Aug 26, 2025.
Medium-high risk The building, grounds and equipment must be kept in good repair and clean.
State rule 746.3407 (minimum standards for child-care centers): "Maintenance of Building, Grounds and Equipment"
Inspector's note: Shelving and furniture in the infant classroom appears stained and soiled.
Corrected Aug 25, 2025, verified by the state Aug 26, 2025.
Medium risk Drills must be documented.
State rule 746.5205(4) (minimum standards for child-care centers): "Documentation of Drills"
Inspector's note: Fire drills were not documented for the months of June and July.
Corrected Aug 21, 2025, verified by the state Sep 5, 2025.
Jun 9, 2025: Inspection
No citations.
Feb 27, 2025: Inspection
No citations.
In the year before that (Nov 12, 2023 to Nov 12, 2024): 7 visits and 15 citations. Older history is on the official record.
What the risk levels mean
Texas gives every rule a weight from High to Low, based on the risk to children when it is broken. A citation is one rule found not met at one visit. How to read a Texas inspection report.
- High risk: breaking it can put a child in immediate danger (for example supervision, ratios, safe sleep, background checks, prohibited punishment).
- Medium-high risk: a real safety or health concern, but usually less immediate (for example hazards in a room, missing medical or allergy information, required training).
- Medium risk: important for health and safety over time (for example records, drills, equipment upkeep).
- Medium-low risk: mostly paperwork or reporting that supports safety.
- Low risk: administrative requirements with little direct risk to children.
Official record
The full record, including older history, is on the state's site: The Parent Helper Daycare & Learning Center on Search Texas Child Care. Texas operation #1701395.
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