Texas Daycare Check

Pinnacle Montessori Academy of Alamo Ranch

Licensed child-care center in San Antonio, TX 78253 · Texas operation #1544442

Record summary

6 high-risk · 23 total

6 high-risk citations in the last 24 months (23 citations in all, from 22 inspections and 7 investigations); last inspection Oct 28, 2026.

0 of 23 citations were corrected while the inspector was there.

Counted from the state's records from Nov 12, 2024 to Nov 12, 2026. This is a count, not a grade: bigger centers get more visits, and one visit can produce several citations. How we summarize.

Call (210) 716-1250Directions

Details

Address
11400 Culebra Rd, San Antonio, TX 78253
Phone
(210) 716-1250
Ages served
Infants, Toddlers, Pre-K, School age
Hours
Mon to Fri, 6:30 AM to 6:30 PM
Licensed capacity
210 children
Child care subsidy
Yes, accepts subsidies (such as Workforce Solutions CCS)
Type
Licensed child-care center
Permit
Full Permit since Aug 13, 2015
Director
Esia Mercado
Programs
School Age Care, Before School Care, After School Care, Snacks Provided, Part Time Care, Field Trips

Texas age groups: infants are under 18 months, toddlers 18 months to 3 years, pre-kindergarten 3 and 4 years (age when the school year starts), school age 5 and older and in kindergarten or above. Openings and tuition are not in the state data: call to ask.

Inspection history, last 24 months

Oct 28, 2026: Inspection

No citations.

Sep 21, 2026: Inspection

No citations.

Sep 15, 2026: Inspection

No citations.

Aug 20, 2026: Inspection

No citations.

Aug 19, 2026: Investigation of a self-report

2 citations.

High risk Caregivers must supervise every child at all times: close enough to step in, and always aware of what each child is doing.

State rule 746.1205(a)(4) (minimum standards for child-care centers): "Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity"

Inspector's note: During the course of the investigation, it was noted a toddler was unsupervised for approximately 2.5 minutes.

Corrected Sep 8, 2026, verified by the state Sep 21, 2026. The inspector gave technical assistance (advice on how to comply).

Medium-high risk Caregivers may not use personal phones or other electronic devices in ways that take their attention from the children.

State rule 746.1203(3)(D) (minimum standards for child-care centers): "Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games"

Inspector's note: During the course of the investigation, it was noted that a toddler caregiver was utilizing a cell phone while a child exited the classroom.

Corrected Sep 8, 2026, verified by the state Sep 21, 2026. The inspector gave technical assistance (advice on how to comply).

Aug 10, 2026: Inspection

No citations.

Aug 6, 2026: Investigation of a report

4 citations.

High risk Caregivers must supervise every child at all times: close enough to step in, and always aware of what each child is doing.

State rule 746.1205(a)(4) (minimum standards for child-care centers): "Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity"

Inspector's note: During the investigation, it was determined that a 2-year-old child was left unattended on the playground for approximately 30 minutes.

Corrected Sep 4, 2026, verified by the state Sep 15, 2026. The inspector gave technical assistance (advice on how to comply).

High risk Parents must be told about a situation that placed their child at risk.

State rule 746.307(b)(4) (minimum standards for child-care centers): "Parental Communication - Situation that Placed a Child at Risk"

Inspector's note: During the investigation, it was determined that a parent was not notified immediately when a child was left unattended outside. The parent was notified within 2.5 hours of the incident.

Corrected Sep 4, 2026, verified by the state Sep 15, 2026. The inspector gave technical assistance (advice on how to comply).

Medium-high risk Drinking water must be available at every snack, mealtime and on request.

State rule 746.3301(f)(1) (minimum standards for child-care centers): "Nutrition and Food Service - Drinking water available at every snack, mealtime, and during and after active play"

Inspector's note: It was determined during the investigation, while viewing video footage that a child was not offered water upon return to the classroom from being outside.

Corrected Sep 4, 2026, verified by the state Sep 15, 2026.

Medium-high risk Children must wash their hands after outdoor activities.

State rule 746.3417(4) (minimum standards for child-care centers): "Children Handwashing After Outdoor Activities"

Inspector's note: During the investigation, it was determined while viewing video footage that a child did not wash their hands upon entering the classroom from outside.

Corrected Sep 4, 2026, verified by the state Sep 15, 2026.

Jun 4, 2026: Inspection

No citations.

May 11, 2026: Inspection

2 citations.

Medium-high risk Cribs must have snug-fitting sheets.

State rule 746.2409(a)(2) (minimum standards for child-care centers): "Safety Requirements for Cribs - Snug Fitting Sheets"

Inspector's note: At time of inspeciton, crib sheets were observed to not be tight-fitted.

Corrected May 11, 2026, verified by the state Jun 4, 2026. The inspector gave technical assistance (advice on how to comply).

Medium risk Each infant's written feeding instructions must be reviewed and updated every 30 days.

State rule 746.2421(b) (minimum standards for child-care centers): "Written Feeding Instructions - Review and Update Every 30 Days"

Inspector's note: At time of inspection, six out of seven monthly feeding instructions were not updated for the month of May.

Corrected May 29, 2026, verified by the state Jun 4, 2026. The inspector gave technical assistance (advice on how to comply).

Jan 12, 2026: Inspection

1 citation.

Medium-high risk The director and each caregiver must have current pediatric CPR training.

State rule 746.1315(b) (minimum standards for child-care centers): "Each Caregiver and the Director Must Have Current Training in pediatric CPR"

Inspector's note: At the time of the inspection, two out of the ten staff members did not have current CPR/First Aid certifications for review.

Corrected Jan 26, 2026, verified by the state Jan 14, 2026. The inspector gave technical assistance (advice on how to comply).

Jan 2, 2026: Inspection

1 citation.

Medium-high risk Diaper-changing surfaces must be smooth, non-absorbent and easy to clean.

State rule 746.3503(a) (minimum standards for child-care centers): "Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface"

Inspector's note: The diaper changing mat in the infant room had two tears on the vinyl. Note, a picture of the diaper changing mat was taken.

Corrected Jan 12, 2026, verified by the state Jan 12, 2026. The inspector gave technical assistance (advice on how to comply).

Dec 22, 2025: Investigation of a report

1 citation.

Medium-high risk The building, grounds and equipment must be kept in good repair and clean.

State rule 746.3407 (minimum standards for child-care centers): "Maintenance of Building, Grounds and Equipment"

Inspector's note: Several classrooms were observed of having the children's cots stored in the restroom. One restroom had toilet paper on the floor next to the cots. Several cots stacked up also had the children's blankets. Note, pictures were taken of all classrooms and restrooms.

Corrected Jan 12, 2026, verified by the state Jan 12, 2026. The inspector gave technical assistance (advice on how to comply).

Sep 30, 2025: Inspection

No citations.

Sep 16, 2025: Inspection

No citations.

Sep 10, 2025: Inspection

No citations.

Sep 2, 2025: Inspection

1 citation.

High risk Each caregiver must know how many children they are responsible for.

State rule 746.1205(a)(2) (minimum standards for child-care centers): "Responsibilities of Caregivers - Know number of children responsible for"

Inspector's note: At the time of inspection the caregiver in the toddler room stated there were 18 children in her care when there were 16. NOTE: This was corrected when the caregiver recounted the children.

Corrected Sep 2, 2025, verified by the state Sep 10, 2025. The inspector gave technical assistance (advice on how to comply).

Aug 29, 2025: Investigation of a report

No citations.

Aug 26, 2025: Inspection

1 citation.

Medium-high risk Areas children use must be kept free of safety hazards, such as uncovered electrical outlets, unprotected heaters or fans, or reachable water.

State rule 746.3701 (minimum standards for child-care centers): "Safety - Areas Free From Hazards"

Inspector's note: Recite: Bolts were observed to be protruding from the PVC pipe that is utilized as a barrier. Chicken wire was observed on the ground on the playground.

Corrected Sep 3, 2025, verified by the state Sep 16, 2025. The inspector gave technical assistance (advice on how to comply).

Aug 13, 2025: Inspection

7 citations.

Medium-high risk Caregivers may not use personal phones or other electronic devices in ways that take their attention from the children.

State rule 746.1203(3)(D) (minimum standards for child-care centers): "Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games"

Inspector's note: A caregiver was observed utilizing their cell phone for personal use while supervising a napping group of children.

Corrected Aug 13, 2025, verified by the state Aug 26, 2025. The inspector gave technical assistance (advice on how to comply).

Medium-high risk Infant rooms must have a crib for each non-walking infant.

State rule 746.2405(2) (minimum standards for child-care centers): "Infant Care Area Furnishings and Equipment - Crib for Each Non-walking Infant Younger Than 12 Months of Age"

Inspector's note: A nine month old infant, who does not walk, was observed to be utilizing a cot for napping.

Corrected Aug 13, 2025, verified by the state Aug 26, 2025. The inspector gave technical assistance (advice on how to comply).

Medium-high risk Areas children use must be kept free of safety hazards, such as uncovered electrical outlets, unprotected heaters or fans, or reachable water.

State rule 746.3701 (minimum standards for child-care centers): "Safety - Areas Free From Hazards"

Inspector's note: Bolts were observed to be protruding from the PVC pipe that utilized as a barrier. Chicken wire was observed to be on the ground on the playground.

Corrected Aug 20, 2025, verified by the state Aug 26, 2025.

Medium-high risk Areas children use must be kept free of safety hazards, such as uncovered electrical outlets, unprotected heaters or fans, or reachable water.

State rule 746.3701(3) (minimum standards for child-care centers): "Safety - Air Conditioners, Fans, Heaters Safeguarded"

Inspector's note: A standing fan was observed to be on the floor in the primary room.

Corrected Aug 13, 2025, verified by the state Aug 26, 2025. The inspector gave technical assistance (advice on how to comply).

Medium-high risk Play equipment 5 feet high or less needs at least six inches of loose-fill surfacing (such as mulch) underneath.

State rule 746.4907(a)(1) (minimum standards for child-care centers): "Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less"

Inspector's note: The loose fill on the playgrounds was not installed the thee reuqired 6 inch depth.

Corrected Sep 15, 2025, verified by the state Sep 16, 2025. The inspector gave technical assistance (advice on how to comply).

Medium risk Caregivers must complete 24 hours of annual training, and it must be documented.

State rule 746.1309(a) (minimum standards for child-care centers): "Documented Annual Training Area - 24 Hours Required"

Inspector's note: Five of the nine caregivers did not have training certificates totaling 24 hours available for review.

Corrected Sep 8, 2025, verified by the state Sep 16, 2025.

Medium risk The director must complete 30 hours of annual training.

State rule 746.1311(a) (minimum standards for child-care centers): "Director Annual Training 30 Hours Required"

Inspector's note: The director did not have training certificates totaling 30 hours available for review.

Corrected Sep 8, 2025, verified by the state Sep 16, 2025.

Jul 11, 2025: Inspection

No citations.

Jun 10, 2025: Inspection

No citations.

Jun 2, 2025: Inspection

No citations.

May 23, 2025: Investigation of a report

2 citations.

High risk The state prohibits certain punishments of children, such as hitting, grabbing, shaming, withholding food or rest, or locking a child in a room.

State rule 746.2805(5) (minimum standards for child-care centers): "Prohibited Punishments - Humiliating, Rejecting, Yelling"

Inspector's note: It was determined in an investigation that a caregiver was using prohibited punishment by yelling at children as a form of discipline.

Corrected Jul 1, 2025, verified by the state Jul 11, 2025. The inspector gave technical assistance (advice on how to comply).

Medium-high risk Caregivers may not use personal phones or other electronic devices in ways that take their attention from the children.

State rule 746.1203(3)(D) (minimum standards for child-care centers): "Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games"

Inspector's note: An investigation revealed that caregivers were utilizing personnel devices, such as cell phones, for non-job-related activities, including viewing camera footage and sending text messages.

Corrected Jul 1, 2025, verified by the state Jul 11, 2025. The inspector gave technical assistance (advice on how to comply).

Apr 8, 2025: Investigation of a report

No citations.

Mar 11, 2025: Inspection

No citations.

Mar 7, 2025: Investigation of a report

No citations.

Feb 25, 2025: Inspection

No citations.

Feb 18, 2025: Inspection

1 citation.

High risk Infants may not sleep in car seats, swings or other restrictive devices.

State rule 746.2426(a)(1) (minimum standards for child-care centers): "Infant May Not Sleep in a Restrictive Device"

Inspector's note: Operation did not have a Sleep Exception Form completed for the two month old infant observed asleep in a restrictive device.

Corrected Feb 18, 2025, verified by the state Feb 25, 2025. The inspector gave technical assistance (advice on how to comply).

Jan 7, 2025: Inspection

No citations.

In the year before that (Nov 12, 2023 to Nov 12, 2024): 10 visits and 9 citations. Older history is on the official record.

What the risk levels mean

Texas gives every rule a weight from High to Low, based on the risk to children when it is broken. A citation is one rule found not met at one visit. How to read a Texas inspection report.

Official record

The full record, including older history, is on the state's site: Pinnacle Montessori Academy of Alamo Ranch on Search Texas Child Care. Texas operation #1544442.

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