Madonna Center
Licensed child-care center in San Antonio, TX 78237 · Texas operation #39086
Record summary
8 high-risk · 20 total
8 high-risk citations in the last 24 months (20 citations in all, from 27 inspections and 14 investigations); last inspection Oct 21, 2026.
5 of 20 citations were corrected while the inspector was there.
Counted from the state's records from Nov 12, 2024 to Nov 12, 2026. This is a count, not a grade: bigger centers get more visits, and one visit can produce several citations. How we summarize.
Details
- Address
- 1906 Castroville Rd, San Antonio, TX 78237
- Phone
- (210) 432-2374
- Website
- madonnacentersa.org
- Ages served
- Infants, Toddlers, Pre-K, School age
- Hours
- Mon to Fri, 7:00 AM to 6:00 PM
- Licensed capacity
- 204 children
- Child care subsidy
- Yes, accepts subsidies (such as Workforce Solutions CCS)
- Type
- Licensed child-care center
- Permit
- Full Permit since Oct 11, 1985
- Director
- Maria Segarra
- Programs
- After School Care, Drop-In Care, Transportation to/from School, Field Trips
Texas age groups: infants are under 18 months, toddlers 18 months to 3 years, pre-kindergarten 3 and 4 years (age when the school year starts), school age 5 and older and in kindergarten or above. Openings and tuition are not in the state data: call to ask.
Inspection history, last 24 months
Oct 21, 2026: Inspection
No citations.
Aug 25, 2026: Inspection
3 citations.
Medium-high risk Infant equipment such as high chairs and swings must be used with their safety straps.
State rule 746.2407 (minimum standards for child-care centers): "Infant Care Area Furnishings and Equipment -Use of Safety Straps"
Inspector's note: During the inspection, 14 bucket seats in two infant classrooms were observed without safety straps to secure the children.
Corrected Sep 25, 2026, verified by the state Oct 22, 2026. The inspector gave technical assistance (advice on how to comply).
Medium-high risk An evacuation and relocation diagram must be posted in each room.
State rule 746.5207(b) (minimum standards for child-care centers): "Emergency Evacuation and Relocation Diagram - Posted in Each Room"
Inspector's note: Three classrooms did not have the evacuation maps posted in the classroom. Note: This was corrected at inspection when evacuation maps were posted in the classroom.
Corrected while the inspector was there. The inspector gave technical assistance (advice on how to comply).
Medium risk Caregivers' annual training must cover the topics the state requires, and be documented.
State rule 746.1309(e) (minimum standards for child-care centers): "Documented Annual Training- Required Content"
Inspector's note: Three of four staff files evaluated did not have health and safety trainings available for review.
Corrected Sep 25, 2026, verified by the state Oct 22, 2026. The inspector gave technical assistance (advice on how to comply).
Aug 11, 2026: Inspection
1 citation.
Medium-high risk Each infant's bottles and cups must be labelled with the child's name.
State rule 746.2419(6) (minimum standards for child-care centers): "Requirements for Feeding Infants - Label Bottles/Cups"
Inspector's note: All four infant bottles in the Infant 0-6 month old classroom had no labels on the bottles with their names.
Corrected while the inspector was there. The inspector gave technical assistance (advice on how to comply).
Jul 30, 2026: Investigation of a report
No citations.
Jul 28, 2026: Inspection
No citations.
Jun 29, 2026: Inspection
No citations.
Jun 8, 2026: Inspection
No citations.
Jun 1, 2026: Investigation of a report
3 citations.
High risk Caregivers must supervise every child at all times: close enough to step in, and always aware of what each child is doing.
State rule 746.1205(a)(4) (minimum standards for child-care centers): "Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity"
Inspector's note: During the course of the investigation, it was noted operation staff failed to provide adequate supervision due to daily incidents where children are fighting among themselves while in care.
Corrected Jul 16, 2026, verified by the state Jul 28, 2026. The inspector gave technical assistance (advice on how to comply).
Medium-high risk The operation's written policies must cover suspension and expulsion.
State rule 746.501(a)(8) (minimum standards for child-care centers): "Written Operational Policies - Suspension and Expulsion"
Inspector's note: Throughout the investigation, it was observed that the operational policy lacks provisions for the processes of suspension and expulsion.
Corrected Jul 16, 2026, verified by the state Jul 28, 2026. The inspector gave technical assistance (advice on how to comply).
Medium risk School-age Furnishings and Equipment - Age-appropriate Rest Equipment
State rule 746.2705(2) (minimum standards for child-care centers): "School-age Furnishings and Equipment - Age-appropriate Rest Equipment"
Inspector's note: During the investigation, it was noted school-aged children were napping on the class floor.
Corrected Jul 16, 2026, verified by the state Jul 28, 2026. The inspector gave technical assistance (advice on how to comply).
Apr 15, 2026: Inspection
No citations.
Apr 6, 2026: Inspection
1 citation.
High risk Background checks must be submitted at the time someone is hired.
State rule 745.621(a)(2) (licensing rules for every operation): "Initial background checks submitted - At the time you hire someone"
Inspector's note: During the inspection, it was determined that an individual present at the operation does not have a valid background check. Note: This was corrected when background check was re-submitted to change Role Type during inspection.
Corrected Apr 8, 2026, verified by the state Apr 6, 2026. The inspector gave technical assistance (advice on how to comply).
Apr 2, 2026: Investigation of a report
No citations.
Mar 31, 2026: Inspection
1 citation.
High risk Background checks must be submitted at the times the state requires.
State rule 745.621(a)(3) (licensing rules for every operation): "Initial background checks submitted - At the time you contract with someone who requires a background check"
Inspector's note: During the inspection, it was determined that an individual present at the operation does not have a valid background check completed for this operation.
Corrected Mar 31, 2026, verified by the state Apr 16, 2026. The inspector gave technical assistance (advice on how to comply).
Mar 25, 2026: Inspection
No citations.
Mar 24, 2026: Investigation of a self-report
1 citation.
High risk Background checks must be submitted at the times the state requires.
State rule 745.621(a)(3) (licensing rules for every operation): "Initial background checks submitted - At the time you contract with someone who requires a background check"
Inspector's note: During the course of this investigation, it was found that the staff member who accompanied the child in the ambulance to the hospital had not completed a valid background check for this operation.
Corrected Apr 22, 2026, verified by the state Apr 23, 2026. The inspector gave technical assistance (advice on how to comply).
Mar 2, 2026: Inspection
No citations.
Feb 23, 2026: Inspection
No citations.
Feb 18, 2026: Investigation of a self-report
No citations.
Jan 27, 2026: Inspection
No citations.
Jan 22, 2026: Investigation of a report
3 citations.
High risk Caregivers must supervise every child at all times: close enough to step in, and always aware of what each child is doing.
State rule 746.1205(a)(4) (minimum standards for child-care centers): "Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity"
Inspector's note: During the course of the investigation, it was determined that a child was left unattended outside on 11/21/2026.
Corrected Mar 17, 2026, verified by the state Mar 25, 2026. The inspector gave technical assistance (advice on how to comply).
High risk The operation must report to the state any situation that places children at risk.
State rule 746.305(a)(6) (minimum standards for child-care centers): "Report Situation Placing Children at Risk"
Inspector's note: During the course of the investigation, it was determined that a child was left unattended outside on 11/21/2025. The incident was not reported to Child Care Regulation (CCR) until 1/27/2026.
Corrected Mar 17, 2026, verified by the state Mar 25, 2026. The inspector gave technical assistance (advice on how to comply).
High risk Parents must be told about a situation that placed their child at risk.
State rule 746.307(b)(4) (minimum standards for child-care centers): "Parental Communication - Situation that Placed a Child at Risk"
Inspector's note: During the course of the investigation, it was determined that a child was left unattended outside on 11/21/2025. The operation did not notify the parent.
Corrected Mar 17, 2026, verified by the state Mar 25, 2026. The inspector gave technical assistance (advice on how to comply).
Dec 1, 2025: Inspection
1 citation.
High risk A person may not be at the operation until their background check result has come back and allows it.
State rule 745.641 (licensing rules for every operation): "Background check results - Must receive notification prior to allowing subject to be present at your operation"
Inspector's note: One caregiver in classroom D-12 was observed working in the classrooms supervising children without receiving a background check and letter of eligibility. NOTE: This was corrected at inspection when the caregiver left the operation and a background check was submitted.
Corrected Dec 1, 2025, verified by the state Dec 3, 2025. The inspector gave technical assistance (advice on how to comply).
Nov 5, 2025: Inspection
1 citation.
Medium-high risk Each caregiver must know the names and ages of the children they are responsible for.
State rule 746.1205(a)(3) (minimum standards for child-care centers): "Responsibilities of Caregivers - Know children's names and ages"
Inspector's note: At time of inspection multiple caregivers were unable to provide the ages of the children in their class.
Corrected Nov 5, 2025, verified by the state Dec 1, 2025. The inspector gave technical assistance (advice on how to comply).
Oct 6, 2025: Inspection
2 citations.
Medium-high risk Each caregiver must know the names and ages of the children they are responsible for.
State rule 746.1205(a)(3) (minimum standards for child-care centers): "Responsibilities of Caregivers - Know children's names and ages"
Inspector's note: At time of inspection two toddler caregivers were unable to provide the ages of the children in their class.
Corrected Oct 6, 2025, verified by the state Nov 5, 2025. The inspector gave technical assistance (advice on how to comply).
Medium-high risk Infant equipment such as high chairs and swings must be used with their safety straps.
State rule 746.2407 (minimum standards for child-care centers): "Infant Care Area Furnishings and Equipment -Use of Safety Straps"
Inspector's note: During the inspection, it was observed that infants seated in restrictive devices were not properly secured with straps. This was corrected at inspection.
Corrected Oct 6, 2025, verified by the state Nov 5, 2025. The inspector gave technical assistance (advice on how to comply).
Sep 24, 2025: Inspection
No citations.
Sep 22, 2025: Investigation of a report
No citations.
Sep 16, 2025: Investigation of a report
No citations.
Sep 16, 2025: Inspection
No citations.
Aug 13, 2025: Inspection
No citations.
Aug 4, 2025: Inspection
No citations.
Jul 28, 2025: Inspection
No citations.
Jul 25, 2025: Investigation of a report
No citations.
May 16, 2025: Inspection
No citations.
May 9, 2025: Investigation of a report
No citations.
Apr 9, 2025: Inspection
1 citation.
Medium-high risk Cots and mats at nap time must be arranged as the state requires (for example not blocking exits, with room to walk).
State rule 746.2909(1) (minimum standards for child-care centers): "Arrangement of Napping Equipment - Not Blocking Entrances or Exits"
Inspector's note: Napping children were observed placed in front of exits in multiple classrooms. This was corrected when the director moved each child away from the exits.
Corrected while the inspector was there. The inspector gave technical assistance (advice on how to comply).
Mar 31, 2025: Investigation of a self-report
No citations.
Jan 23, 2025: Inspection
1 citation.
Medium-high risk Sanitary holders must be used when serving food.
State rule 746.3317(6) (minimum standards for child-care centers): "Food Service and Preparation Requirement - Use Sanitary Holders"
Inspector's note: In toddler room, the children were served crackers without a plate or napkin. This was corrected when it was addressed with the caregiver and caregiver provided plastic plates for the children to eat their snack on.
Corrected while the inspector was there. The inspector gave technical assistance (advice on how to comply).
Jan 14, 2025: Investigation of a report
No citations.
Jan 10, 2025: Inspection
No citations.
Jan 8, 2025: Investigation of a report
No citations.
Jan 7, 2025: Inspection
No citations.
Nov 14, 2024: Inspection
1 citation.
Medium-high risk Children must wash their hands after using the toilet or being diapered.
State rule 746.3417(3) (minimum standards for child-care centers): "Children Handwashing After Toileting or Diapering"
Inspector's note: A caregiver did not wash an infant's hands after changing their diaper. This was corrected when the caregiver was reminded about handwashing procedures and the caregiver washed the infant's hands.
Corrected while the inspector was there. The inspector gave technical assistance (advice on how to comply).
Nov 12, 2024: Investigation of a report
No citations.
In the year before that (Nov 12, 2023 to Nov 12, 2024): 9 visits and 7 citations. Older history is on the official record.
What the risk levels mean
Texas gives every rule a weight from High to Low, based on the risk to children when it is broken. A citation is one rule found not met at one visit. How to read a Texas inspection report.
- High risk: breaking it can put a child in immediate danger (for example supervision, ratios, safe sleep, background checks, prohibited punishment).
- Medium-high risk: a real safety or health concern, but usually less immediate (for example hazards in a room, missing medical or allergy information, required training).
- Medium risk: important for health and safety over time (for example records, drills, equipment upkeep).
- Medium-low risk: mostly paperwork or reporting that supports safety.
- Low risk: administrative requirements with little direct risk to children.
Official record
The full record, including older history, is on the state's site: Madonna Center on Search Texas Child Care. Texas operation #39086.
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