Alphabet Zone Childcare Center
Licensed child-care center in New Caney, TX 77357 · Texas operation #1784433
Record summary
2 high-risk · 12 total
2 high-risk citations in the last 24 months (12 citations in all, from 7 inspections and 3 investigations); last inspection May 27, 2026.
3 of 12 citations were corrected while the inspector was there.
Counted from the state's records from Nov 12, 2024 to Nov 12, 2026. This is a count, not a grade: bigger centers get more visits, and one visit can produce several citations. How we summarize.
Details
- Address
- 18934 E Industrial Pkwy Ste A, New Caney, TX 77357
- Phone
- (346) 347-9289
- Ages served
- Infants, Toddlers, Pre-K, School age
- Hours
- Mon to Fri, 6:00 AM to 7:00 PM
- Licensed capacity
- 169 children
- Child care subsidy
- Yes, accepts subsidies (such as Workforce Solutions CCS)
- Type
- Licensed child-care center
- Permit
- Full Permit since Feb 6, 2024
- Director
- Jillian Palombo
- Programs
- School Age Care, Before School Care, Meals Provided, After School Care, Snacks Provided, Drop-In Care, Part Time Care, Transportation to/from School, Field Trips
Texas age groups: infants are under 18 months, toddlers 18 months to 3 years, pre-kindergarten 3 and 4 years (age when the school year starts), school age 5 and older and in kindergarten or above. Openings and tuition are not in the state data: call to ask.
Inspection history, last 24 months
May 27, 2026: Inspection
2 citations.
Medium-high risk Areas children use must be kept free of safety hazards, such as uncovered electrical outlets, unprotected heaters or fans, or reachable water.
State rule 746.3701(10) (minimum standards for child-care centers): "Safety - Televisions Anchored to Prevent Tip Over"
Inspector's note: During the walk through it was found that the school age room has a TV that is not anchored. Note: This was corrected when it was moved out of the classroom.
Corrected while the inspector was there. The inspector gave technical assistance (advice on how to comply).
Medium-high risk An evacuation and relocation diagram must be posted in each room.
State rule 746.5207(b) (minimum standards for child-care centers): "Emergency Evacuation and Relocation Diagram - Posted in Each Room"
Inspector's note: During the walk through it was found that the pre-k classroom did not have the exit diagram posted. Note: This was corrected at inspection when the diagram was posted.
Corrected while the inspector was there.
May 22, 2026: Investigation of a report
No citations.
Jan 16, 2026: Inspection
No citations.
Jan 8, 2026: Investigation of a report
No citations.
Dec 10, 2025: Inspection
No citations.
Dec 5, 2025: Inspection
5 citations.
High risk The center must have a fire inspection by the local fire marshal before opening and every 12 months after.
State rule 746.5101(a) (minimum standards for child-care centers): "Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months"
Inspector's note: It was found that the fire inspection expired on 09/16/2025. Note: A new fire inspection was requested and paid on 09/22/2025.
Corrected Jan 12, 2026, verified by the state Jan 7, 2026. The inspector gave technical assistance (advice on how to comply).
Medium-high risk Employees, caregivers and directors must complete pre-service training as the state requires.
State rule 746.1301(a)(2)(A) (minimum standards for child-care centers): "Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training"
Inspector's note: One out of ten personnel records reviewed is missing 13 hours of pre-service training and the 90 days have past.
Corrected Dec 23, 2025, verified by the state Dec 10, 2025.
Medium-high risk Employees and caregivers must complete 24 hours of annual training.
State rule 746.1301(a)(5)(A) (minimum standards for child-care centers): "Training Requirements for Employees, Caregivers, and Directors - 24 Annual training"
Inspector's note: One out ten personnel records reviewed is missing 11 hours of annual training.
Corrected Dec 23, 2025, verified by the state Jan 5, 2026.
Medium-high risk Pediatric CPR training and recertification must follow the state's guidelines and be skill-based.
State rule 746.1315(b)(1) (minimum standards for child-care centers): "CPR Training and Recertification Adhere to Guidelines-skill based"
Inspector's note: One out of ten personnel records reviewed completed CPR training online.
Corrected Dec 19, 2025, verified by the state Jan 5, 2026. The inspector gave technical assistance (advice on how to comply).
Medium-high risk There must be enough caregivers for the number and ages of children in the group (the state's child-to-caregiver ratio).
State rule 746.1601 (minimum standards for child-care centers): "Child/ Caregiver Ratio - 13 or More Children"
Inspector's note: The infant classroom was out of ratio by one child. There were 5 infants to one caregiver. Infants were aged (2m,6m,7m,14m,14m). Classroom was observed at naptime.
Corrected Dec 5, 2025, verified by the state Dec 10, 2025. The inspector gave technical assistance (advice on how to comply).
Feb 25, 2025: Inspection
No citations.
Jan 9, 2025: Inspection
4 citations.
Medium-high risk Pediatric CPR training and recertification must follow the state's guidelines and be skill-based.
State rule 746.1315(b)(1) (minimum standards for child-care centers): "CPR Training and Recertification Adhere to Guidelines-skill based"
Inspector's note: One out of five personnel records reviewed it was found that the caregiver completed CPR training online.
Corrected Jan 23, 2025, verified by the state Jan 17, 2025.
Medium-high risk Children must wash their hands after using the toilet or being diapered.
State rule 746.3417(3) (minimum standards for child-care centers): "Children Handwashing After Toileting or Diapering"
Inspector's note: During the walk through it was observed that a child 2 years old did not wash hands after using the restroom. The caregiver was assisting the child. Note: This was corrected at inspection when the child washed hands.
Corrected while the inspector was there.
Medium-high risk A child with a diagnosed food allergy must have an emergency plan signed by the parent and a health-care professional.
State rule 746.3819 (minimum standards for child-care centers): "Food Allergy Emergency Plan Signed by Parents and Health Care Professional"
Inspector's note: One out of ten child records revieiwed did not have the food allegy plan for a dianosged food allergy.
Corrected Jan 9, 2025, verified by the state Jan 27, 2025. The inspector gave technical assistance (advice on how to comply).
Medium risk Each child's file must hold a health statement.
State rule 746.603(a)(3) (minimum standards for child-care centers): "Children's Records - Health Statement"
Inspector's note: Two out of ten child records reviewed is missing the health statement.
Corrected Jan 23, 2025, verified by the state Jan 28, 2025.
Jan 3, 2025: Investigation of a report
1 citation.
High risk The state prohibits certain punishments of children, such as hitting, grabbing, shaming, withholding food or rest, or locking a child in a room.
State rule 746.2805(8) (minimum standards for child-care centers): "Prohibited Punishments - Restrictive device for time out"
Inspector's note: Based on information gathered during the investigation, it was found that the child was placed in a highchair for a brief separation to allow the child to calm down.
Corrected Feb 24, 2025, verified by the state Feb 25, 2025. The inspector gave technical assistance (advice on how to comply).
Dec 23, 2024: Inspection
No citations.
In the year before that (Nov 12, 2023 to Nov 12, 2024): 10 visits and 6 citations. Older history is on the official record.
What the risk levels mean
Texas gives every rule a weight from High to Low, based on the risk to children when it is broken. A citation is one rule found not met at one visit. How to read a Texas inspection report.
- High risk: breaking it can put a child in immediate danger (for example supervision, ratios, safe sleep, background checks, prohibited punishment).
- Medium-high risk: a real safety or health concern, but usually less immediate (for example hazards in a room, missing medical or allergy information, required training).
- Medium risk: important for health and safety over time (for example records, drills, equipment upkeep).
- Medium-low risk: mostly paperwork or reporting that supports safety.
- Low risk: administrative requirements with little direct risk to children.
Official record
The full record, including older history, is on the state's site: Alphabet Zone Childcare Center on Search Texas Child Care. Texas operation #1784433.
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