AlphaBEST @ Roanoke - Northwest

Medium-high risk A director must be formally designated.

State rule 744.201(4) (rules for school-age programs): "Designating Director"

Inspector's note: The operation has not provided the Childcare Regulations with the required paperwork for a designated site director.

Corrected Feb 18, 2026, verified by the state Mar 12, 2026. The inspector gave technical assistance (advice on how to comply).

High risk Responsibilities of Employees and Caregivers - Demonstrate Competency, Good Judgment, Self-control

State rule 744.1201(1) (rules for school-age programs): "Responsibilities of Employees and Caregivers - Demonstrate Competency, Good Judgment, Self-control"

Inspector's note: Based on information gathered through the course of the investigation, it was determined that a caregiver did not exercise good judgment by allowing a student to sit in their lap and engage in hugging in a manner that is inappropriate. The investigation also found that the caregiver was carrying children on his hip and holding them in his arms in a manner inconsistent with appropriate caregiving practices.

Corrected Aug 19, 2025, verified by the state Aug 19, 2025. The inspector gave technical assistance (advice on how to comply).

Medium-high risk Prohibited Equipment - Trampolines - Except if Less Than 4 Feet, 12 Inches or Less Above Resilient Material

State rule 744.3105(a)(3) (rules for school-age programs): "Prohibited Equipment - Trampolines - Except if Less Than 4 Feet, 12 Inches or Less Above Resilient Material"

Inspector's note: Based on information gathered during the investigation, it was determined that a child in care was injured on a trampoline during an off-site field trip.

Corrected Aug 5, 2025, verified by the state Aug 5, 2025. The inspector gave technical assistance (advice on how to comply).

High risk Caregivers must supervise every child at all times: close enough to step in, and always aware of what each child is doing.

State rule 744.1205(a)(4) (rules for school-age programs): "Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity"

Inspector's note: During the investigation, it was determined that a child was able to run away from the operation and into the neighborhood across the street.

Corrected Jul 11, 2025, verified by the state Jul 23, 2025. The inspector gave technical assistance (advice on how to comply).

Medium-high risk Planned activities designed to meet special care needs-Accommodations

State rule 744.2009(1) (rules for school-age programs): "Planned activities designed to meet special care needs-Accommodations"

Inspector's note: Based on the information gathered during the investigation, it was determined that the accommodation plan was not issued by a health care professional or qualified professional affiliated with the local school district.

Corrected Jul 25, 2025, verified by the state Jul 23, 2025. The inspector gave technical assistance (advice on how to comply).

Medium risk Documentation for Directors - Verification of Meeting Requirements

State rule 744.1037(a)(3) (rules for school-age programs): "Documentation for Directors - Verification of Meeting Requirements"

Inspector's note: The operation has not submitted the required educational information needed for a caregiver that was submitted site director to submit on March 31, 2025.

Corrected May 6, 2025, verified by the state Jun 4, 2025. The inspector gave technical assistance (advice on how to comply).

High risk Responsibilities of Employees and Caregivers - Demonstrate Competency, Good Judgment, Self-control

State rule 744.1201(1) (rules for school-age programs): "Responsibilities of Employees and Caregivers - Demonstrate Competency, Good Judgment, Self-control"

Inspector's note: The former site director did not use good judgment by starting a group text message with three children at the operation while she was employed. During that time, the site director shared personal information and other adults' private information with the children.

Corrected Apr 22, 2025, verified by the state May 9, 2025. The inspector gave technical assistance (advice on how to comply).

Medium-high risk The director and each caregiver must have current pediatric first aid training.

State rule 744.1315(a) (rules for school-age programs): "Each caregiver, operation director, program director, and site director Training in Pediatric First Aid with Rescue Breathing and Choking."

Inspector's note: Four staff records were reviewed and CPR/First Aid were not present.

Corrected Mar 13, 2025, verified by the state Mar 27, 2025.

Medium-high risk The director and each caregiver must have current pediatric first aid training.

State rule 744.1315(a) (rules for school-age programs): "Each caregiver, operation director, program director, and site director Training in Pediatric First Aid with Rescue Breathing and Choking."

Inspector's note: Four staff records were reviewed and CPR/First Aid was not present.

Corrected Feb 26, 2025, verified by the state Feb 27, 2025.

Medium-high risk Emergency Preparedness Plan - Evacuation, Relocation, Sheltering/Lock-Down Procedures

State rule 744.3553(1) (rules for school-age programs): "Emergency Preparedness Plan - Evacuation, Relocation, Sheltering/Lock-Down Procedures"

Inspector's note: The operation's emergency preparedness plan is incomplete.

Corrected Feb 26, 2025, verified by the state Feb 27, 2025. The inspector gave technical assistance (advice on how to comply).

Medium-high risk Fire drills must be held monthly, with everyone out within 3 minutes.

State rule 744.3559(1) (rules for school-age programs): "Fire Drill Monthly - Exit in 3 Minutes"

Inspector's note: The operation does not have any documentation that monthly drills have been conducted.

Corrected Feb 26, 2025, verified by the state Feb 27, 2025. The inspector gave technical assistance (advice on how to comply).

Medium risk Maintenance Procedures for Active Play - Monthly Maintenance Checklist

State rule 744.3113(b) (rules for school-age programs): "Maintenance Procedures for Active Play - Monthly Maintenance Checklist"

Inspector's note: THe operation does not have documentation showing that monthly playground checks are being conducted.

Corrected Feb 26, 2025, verified by the state Feb 27, 2025.

Medium risk Children's records must be kept and made available.

State rule 744.801(1) (rules for school-age programs): "Required Records Maintained and Made Available - Children's Records"

Inspector's note: The operation's staff does not have access to children's records.

Corrected Feb 26, 2025, verified by the state Feb 27, 2025. The inspector gave technical assistance (advice on how to comply).

High risk Caregivers must supervise every child at all times: close enough to step in, and always aware of what each child is doing.

State rule 744.1205(a)(4) (rules for school-age programs): "Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity"

Inspector's note: Based on information obtained during the investigation, it was determined that caregivers were not supervising children appropriately which resulted in a child exposing themself to another child.

Corrected Dec 10, 2024, verified by the state Dec 17, 2024. The inspector gave technical assistance (advice on how to comply).

Medium-high risk Incident/Illness Report Form Shared with Parent

State rule 744.707 (rules for school-age programs): "Incident/Illness Report Form Shared with Parent"

Inspector's note: The operation did not notify one family involved in the investigation of the incident. The other child's family did not sign the incident report that was sent via email.

Corrected Jan 6, 2025, verified by the state Jan 13, 2025. The inspector gave technical assistance (advice on how to comply).